PRIVACY POLICY
Last updated: [DATE — set on publication]
1. WHO WE ARE
This website (the "Site") is operated by Sterifast, Lda. ("Sterifast", "we", "us", "our"), a company registered in Portugal.
Registered office: Parque Empresarial do Padrão, Lote 11, 5460-343 Boticas, Portugal
Tax identification number (NIPC): PT510113060
Email: info@sterifast.com
Telephone: +351 276 418 287
For any question regarding this Privacy Policy or the processing of your personal data, please contact us using the details above.
2. SCOPE OF THIS POLICY
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit this website or contact us through it. It applies only to this public website and does not cover data processed through other channels (for example, commercial quotations, purchase orders, or after-sales communications handled outside this Site).
3. WHAT PERSONAL DATA WE COLLECT
We collect personal data in the following ways:
a) Data you provide directly
When you use the contact form on this Site, we collect the information you choose to submit, which may include: your name, email address, telephone number, company name, and the content of your message or enquiry.
b) Data collected automatically
Like most websites, our hosting infrastructure automatically processes limited technical information necessary to deliver the Site and keep it secure, such as IP address, browser type, device type, and access timestamps, through standard web server logs. This is a normal part of operating a website and is not used to build a profile of you.
We do not currently use analytics, advertising, or tracking cookies on this Site. If we introduce any such tool in the future, this Policy and, where required, a cookie consent mechanism will be updated before that tool becomes active, and you will be informed of your choices at that time.
4. COOKIES
This Site currently uses only cookies that are strictly necessary for its basic technical operation (if any), and does not use cookies for analytics, advertising, or profiling purposes. Strictly necessary cookies do not require prior consent under applicable law, as they are essential for the Site to function.
If this changes, we will update this section and, where legally required, request your prior consent through a cookie banner before any non-essential cookie is placed on your device.
5. WHY WE PROCESS YOUR DATA (PURPOSE AND LEGAL BASIS)
| Purpose | Data used | Legal basis (GDPR Art. 6) |
|---|---|---|
| Responding to enquiries submitted via the contact form | Name, email, phone, company, message | Art. 6(1)(b) — steps taken at your request prior to entering into a contract, or Art. 6(1)(f) — our legitimate interest in responding to business enquiries |
| Operating, securing, and maintaining the Site | Technical/log data | Art. 6(1)(f) — legitimate interest in the security and proper functioning of our systems |
| Complying with legal obligations | Any of the above, where applicable | Art. 6(1)(c) — legal obligation |
We do not use your personal data for automated decision-making or profiling.
6. WHO RECEIVES YOUR DATA
We do not sell your personal data. Your data may be shared with the following categories of recipients, acting as data processors on our behalf, strictly for the purposes above:
- Form-processing provider: we use Formspree (Formspree, Inc., United States) to receive and deliver contact form submissions to our team.
- Hosting and content delivery: this Site is hosted via Cloudflare Pages (Cloudflare, Inc., United States), which also provides security and performance infrastructure.
Both providers may process data outside the European Economic Area. Where this occurs, we rely on appropriate safeguards recognised under the GDPR, such as the European Commission's Standard Contractual Clauses, as offered by these providers under their respective data processing agreements.
7. HOW LONG WE KEEP YOUR DATA
We keep contact form submissions and related correspondence for as long as necessary to handle your enquiry and for a reasonable period afterwards for record-keeping and legal purposes, and in any event no longer than [PERIOD TO BE CONFIRMED BY STERIFAST — e.g. 3 years from last contact] , unless a longer period is required by law or by an ongoing business relationship. Technical server logs are retained only for the short period necessary for security and operational purposes, in line with our hosting provider's standard practice.
8. YOUR RIGHTS
Under the GDPR, you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request erasure of your data, where applicable;
- Request restriction of processing, in certain circumstances;
- Object to processing based on our legitimate interest;
- Request data portability, where technically applicable;
- Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, contact us at info@sterifast.com. We will respond within the timeframes required by applicable law.
You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt, or with the supervisory authority of your habitual residence, place of work, or place of the alleged infringement.
9. SECURITY
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including the use of encrypted connections (HTTPS) and reputable, security-conscious infrastructure providers. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
10. CHILDREN
This Site is intended for business and professional audiences and is not directed at children. We do not knowingly collect personal data from children.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
12. CONTACT
Sterifast, Lda.
Parque Empresarial do Padrão, Lote 11, 5460-343 Boticas, Portugal
Email: info@sterifast.com
Telephone: +351 276 418 287